Privacy Policy
Effective Date: June 30, 2026
At Counseling & Mediation Solutions LLC (“we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you choose to share with us. This Privacy Policy explains what information we collect, how we use it, and the steps we take to safeguard your information when you visit our website.
Information We Collect
Website Analytics
When you visit our website, we may automatically collect certain non-personal information, including:
IP address (anonymized where applicable)
Browser type and version
Device type
Pages visited
Time spent on our website
Referring websites
General geographic region
Website interactions and performance data
This information is collected through Google Analytics to help us understand how visitors use our website and improve the user experience. This information does not identify you personally.
Contact Forms and Appointment Requests
Our website uses SimplePractice to securely collect appointment requests and client information.
When you complete a form or request an appointment:
Your information is transmitted directly to SimplePractice using encrypted connections.
Counseling & Mediation Solutions LLC does not store submitted client information on this website or within the website’s database.
Information submitted through SimplePractice is governed by SimplePractice’s privacy and security practices.
Please review SimplePractice’s Privacy Policy for additional information regarding how your submitted information is handled.
Email Communications
If you contact us by email, your message will be received through our secure business email service provided by Google Workspace.
Please be aware that standard email should not be considered completely secure for transmitting highly sensitive or confidential health information. If you are an existing client and need to discuss protected health information, we may recommend communicating through the secure SimplePractice Client Portal instead.
Cookies
Our website may use cookies and similar technologies to:
Analyze website traffic
Improve website functionality
Remember certain user preferences
Measure website performance
You may disable cookies through your browser settings; however, some portions of the website may not function properly.
Third-Party Services
Our website uses trusted third-party providers, including:
Google Analytics for website analytics
SimplePractice for secure forms, scheduling, and client communications
Google Workspace for business email services
Hostinger for website hosting
These providers may collect information as described in their own privacy policies.
HIPAA and Protected Health Information
Our public website is designed primarily to provide information about our services.
Protected Health Information (PHI) submitted through our secure SimplePractice platform is handled separately from this website and is managed in accordance with applicable privacy and security requirements.
Our website itself does not store client records, therapy notes, or other Protected Health Information.
How We Use Information
We use information collected to:
Respond to inquiries
Schedule appointments
Improve our website
Understand website traffic and visitor behavior
Maintain website security
Improve the services we provide
We do not sell, rent, or trade your personal information to third parties.
Data Security
We take reasonable administrative, technical, and physical measures to protect information transmitted through our website. While no method of transmission over the Internet is completely secure, we use reputable service providers and industry-standard security practices to help protect your information.
External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage visitors to review the privacy policies of any external websites they visit.
Children’s Privacy
Our website is intended to provide information to individuals seeking counseling and mediation services. We do not knowingly collect personal information directly from children through this website without appropriate parental or legal guardian involvement.
Your Choices
You may:
Disable cookies through your browser settings.
Choose not to submit information through website forms.
Contact us directly by telephone if you prefer not to use online forms.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements. Any updates will be posted on this page with a revised effective date.
Contact Us
If you have questions regarding this Privacy Policy or our privacy practices, please contact:
Counseling & Mediation Solutions LLC
Phone: (651) 307-4993
Website: https://counselingsolutionsmn.com/